Privacy Policy
Effective Date: 01 November 2026
Last Updated: 01 November 2026
1. Introduction
Welcome to AKS Interior (“AKS Interiors”, “we”, “us” or “our”).
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, browse our interior design portfolio, view our videos, contact us, submit a project enquiry or request a consultation.
We aim to handle personal information responsibly, transparently and in accordance with applicable data protection and privacy laws.
By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is legally required, we will seek that consent separately. Visiting or using the website does not automatically constitute consent to every form of data processing described here.
2. Business and Contact Information
Business Name: AKS Interior
Business Address: F945+P6, Rania, Rajpur Sonarpur, Kolkata, West Bengal 700154
Email: aksinterior@zohomail.in
Telephone: +91-9123804842
Website: https://www.aksinterior.co.in/
For questions about this Privacy Policy, personal information, privacy requests or complaints, please contact us using the details above.
3. Personal Information We May Collect
Depending on how you interact with our website, we may collect the following categories of personal information.
3.1 Information You Provide Directly
When you submit an enquiry, request a consultation or contact us, you may provide:
Name.
Email address.
Telephone number or WhatsApp number.
Project enquiry or consultation details.
Information about your proposed interior design, renovation or contracting project.
Property location or project address, if you choose to provide it.
Messages, preferences and other information you voluntarily submit.
Photographs, floor plans, drawings or other files, if an upload facility is provided and you choose to use it.
Please do not submit passwords, payment card details, government identification numbers or other sensitive information through a general enquiry form unless specifically requested through an appropriate and secure process.
3.2 Information Collected Automatically
When you visit the website, certain technical information may be collected by our website platform or service providers, depending on their configuration. This may include:
IP address.
Browser type and version.
Device and operating system information.
Pages visited and approximate time spent on the website.
Referring website or page.
Technical logs and security-related information.
Cookie identifiers and similar technologies, where used.
We use such information only for applicable purposes, such as operating the website, maintaining security, diagnosing technical issues and understanding website performance.
3.3 Information from Third-Party Services
Our website may include third-party services such as Google Forms, YouTube, Google Maps, a third-party review widget, analytics tools or social media links.
When you interact with these services, the relevant provider may collect information directly from your browser or from information you submit to it. The information collected depends on the service, its settings and your interaction with it.
We do not automatically receive every piece of information collected by a third-party provider. We may receive information that the provider makes available to us, such as submitted form responses, reviews or analytics reports, depending on our configuration and permissions.
4. Why We Use Personal Information
We may process personal information for the following purposes, where applicable and legally permitted:
To respond to enquiries and requests for information.
To understand your proposed interior design, renovation or contracting requirements.
To arrange consultations or communicate about a potential project.
To prepare proposals, estimates or other project-related information when requested.
To communicate with you about an enquiry or an existing business relationship.
To operate, maintain and improve our website.
To understand website usage and performance where appropriate analytics are enabled.
To protect the website, investigate suspected misuse and prevent spam or fraudulent submissions.
To maintain business records and meet applicable legal obligations.
To establish, exercise or defend legal claims where necessary.
To fulfil another specific purpose explained to you when your information is collected.
We will not knowingly use personal information for a materially different purpose without an appropriate legal basis and any notice or consent required by applicable law.
5. Legal Basis for Processing
Where required by applicable law, we will identify and rely on a valid legal basis for processing personal information. Depending on the circumstances, this may include:
Your valid consent.
Steps taken at your request before entering into a contract.
Performance of a contract.
Compliance with legal obligations.
Other lawful grounds recognised by the applicable jurisdiction.
Where consent is the applicable basis, you may withdraw it using the method explained in the relevant consent notice or by contacting us. Withdrawal does not make earlier lawful processing unlawful, and some information may need to be retained where another lawful basis applies.
6. Enquiry Forms and Consultation Requests
Our website may contain enquiry forms and an embedded consultation form provided through Google Forms or another configured service.
When you submit a form, the information you provide may be processed by the relevant form provider and made available to authorised AKS Interiors personnel.
We use enquiry information to understand your requirements, respond to your request and follow up on the proposed project.
Please review the privacy information provided by the relevant form service where applicable. If you do not wish to submit information through an embedded form, you may contact us directly using our published contact details.
Submitting an enquiry does not automatically subscribe you to promotional communications. We will obtain any additional consent required for marketing communications.
7. Cookies and Similar Technologies
Our website may use cookies, local storage or similar technologies.
Cookies may be used for purposes such as:
Essential website functionality and security.
Remembering preferences.
Website analytics and performance measurement.
Embedded video, map, review or other third-party functionality.
Advertising or marketing, if such tools are configured.
The actual cookies and technologies used depend on the website platform, enabled settings and third-party integrations.
Where applicable law requires consent for non-essential cookies or similar technologies, we will provide an appropriate consent mechanism before activating those technologies. Essential technologies may be used where legally permitted without optional consent.
You may be able to manage cookies through our website's cookie settings and your browser settings. Blocking certain cookies may affect website functionality.
If our website provides a separate Cookie Policy, please consult it for further details about the cookies actually in use.
8. Third-Party Services and Embedded Content
Our website may use the following categories of third-party services:
8.1 Google Forms
Used to collect consultation requests or other information you voluntarily submit through an embedded form. Submitted information may be processed by Google under its applicable terms and privacy documentation.
8.2 YouTube
Used to display videos on our website. Depending on the embed configuration and your interaction, YouTube or related Google services may process technical information or use cookies and similar technologies.
8.3 Google Maps
Used to display or link to our business location. When the map or related service loads, Google may process technical information in accordance with its applicable policies.
8.4 Third-Party Reviews
Our website may display reviews through an external review widget. The provider may process technical information when the widget loads. The provider's identity and privacy documentation should be made available where applicable.
8.5 Website Hosting and Analytics
Our website is hosted through Odoo or the hosting arrangement configured for our website. We may also use analytics services to understand website performance.
The relevant providers may process technical information necessary to provide their services, maintain security or deliver requested functionality.
Third-party providers operate under their own applicable terms and privacy policies. We do not control their independent data practices. This does not exclude any responsibility that applicable law places on us for processing carried out on our behalf.
9. Sharing of Personal Information
We do not sell personal information as a business practice.
We may disclose or make information available to:
Website hosting and technical service providers.
Form, communication and email service providers.
Analytics and website performance providers.
Embedded content and review providers.
Professional advisers, where reasonably necessary.
Government authorities, regulators, courts or law enforcement where disclosure is legally required.
Other parties where necessary to establish, exercise or defend legal claims or protect rights and safety, subject to applicable law.
Where third parties process personal information on our behalf, we will take reasonable steps to use appropriate arrangements and safeguards as required by applicable law.
10. International Data Transfers
Some third-party providers may process information on servers located outside your state or country.
Where personal information is transferred internationally, we will comply with applicable transfer restrictions and safeguards required by the laws that apply to the relevant processing.
The location and transfer arrangements may depend on the hosting platform and third-party services configured on our website.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal obligations and other lawful grounds for retention.
For example:
Enquiry information may be retained while responding to your request and managing a potential project.
Project and business records may be retained for the period required for legitimate business and legal purposes.
Security logs may be retained for a period appropriate to security, investigation and compliance needs.
Information processed by third-party services may also be subject to their own retention settings and policies.
When personal information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it securely, unless retention is legally required or permitted.
12. Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
These measures may include access restrictions, account security controls, software updates, secure connections and appropriate management of service-provider access.
No website, online service or method of electronic transmission can be guaranteed to be completely secure. We therefore cannot promise absolute security.
If a personal data breach occurs, we will assess and respond to it in accordance with applicable legal requirements, including any applicable notification or reporting obligations.
13. Your Privacy Rights
Depending on the laws applicable to you and the relevant processing, you may have rights such as:
Requesting information about personal data processed about you.
Requesting correction or updating of inaccurate information.
Requesting deletion of personal data where legally available.
Withdrawing consent where processing is based on consent.
Raising a privacy complaint or grievance.
Requesting access to, portability of or restriction of processing where the applicable law provides such rights.
Lodging a complaint with the relevant competent authority where permitted by law.
These rights are not identical in every jurisdiction and may be subject to lawful exceptions.
To submit a request, contact us using the details in the Business and Contact Information section. We may need to verify your identity or ask for reasonable additional information to protect against unauthorised requests.
We will handle requests within the period required by applicable law. We will not unlawfully discriminate against you for exercising a privacy right.
14. Children's Privacy
Our website is intended for people seeking information about our interior design and contracting services. It is not designed to solicit personal information from children.
We do not knowingly collect children's personal information in circumstances where doing so would violate applicable law. Where parental consent or other special safeguards are legally required, we will comply with the applicable requirements.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
15. External Websites and Social Media
Our website may contain links to external websites or social media profiles.
If you follow an external link, the privacy practices of the destination website will apply to your subsequent activity. We are not responsible for the privacy practices or content of external websites that we do not operate.
Please review the privacy policies of those services before submitting personal information to them.
16. Portfolio Images, Reviews and Intellectual Property
Our website may display project photographs, design concepts, videos, testimonials, reviews, logos and other creative material.
We aim to use content that we own, have permission to use, or are otherwise legally entitled to display.
Third-party reviews and embedded content may remain subject to the rights and policies of their respective owners or providers.
If you believe that content displayed on our website infringes your rights or improperly contains your personal information, please contact us with sufficient details to identify the material and understand your concern. We will review the request and take appropriate action where warranted.
17. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, services, third-party integrations, business practices or applicable law.
The revised version will be published on this page with an updated “Last Updated” date. Where required by law, we will provide additional notice or obtain consent for material changes.
We encourage visitors to review this page periodically.
18. Complaints and Grievances
If you have a question, concern or complaint regarding our handling of personal information, please contact:
Privacy / Grievance Contact: Anshu Sharma -- +91-9123804842
Email: anshuofficial0.10@gmail.com
Postal Address: F945+P6, Rania, Rajpur Sonarpur, Kolkata, West Bengal 700154
Please describe your concern and provide sufficient information for us to understand and respond to it. Avoid sending unnecessary sensitive personal information.
We will review and respond to complaints within the time required by applicable law.
Where applicable law provides a right to approach a competent data protection authority or tribunal, this Privacy Policy does not restrict that right.
19. Additional Information for Users in India
For visitors in India, we aim to handle digital personal data in accordance with applicable Indian laws, as they come into force and apply to our activities.
This includes applicable requirements concerning notice, consent, security safeguards, grievance handling, personal data breaches and individual rights.
The Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 have phased commencement provisions. The obligations applicable to a particular activity must therefore be assessed against the relevant effective dates and any other applicable Indian laws.
Where applicable, individuals may use the contact details in this policy to raise questions, exercise available rights or submit grievances.
20. Additional Information for International Visitors
Privacy and data protection laws differ between countries and regions.
Where laws such as the European Union's General Data Protection Regulation (GDPR), the United Kingdom's data protection legislation or another applicable privacy law apply to our processing, we will comply with the relevant requirements.
Depending on the applicable law, additional information or rights may be available, including information about the legal basis for processing, international transfers, retention, access, correction, deletion, objection, restriction, portability or complaints to a competent authority.
The availability of these rights depends on the applicable law and circumstances. This section does not represent that every international law applies to every visitor or every activity of AKS Interior.
21. Contact Us
For any questions about this Privacy Policy or our handling of personal information, contact us:
Email: aksinterior@zohomail.in
Telephone: +91-9123804842
Address: F945+P6, Rania, Rajpur Sonarpur, Kolkata, West Bengal 700154
Website: https://www.aksinterior.co.in/
We appreciate your trust and are committed to handling enquiries and personal information responsibly.